Terms and Conditions CDM368 —
The Complete Guide for All Members

1 Introduction

Welcome to CDM368. This platform is operated by CDM368 and provides online gaming services encompassing Live Casino, Slots, Sports Betting, and bingo. These Terms and Conditions ("Agreement") govern the relationship between you ("Member") and CDM368 ("Platform") with respect to your use of all services we offer.

By registering an account, making a deposit, or using any part of the CDM368 platform, you confirm that you have read, understood and agreed to be bound by all terms stated in this document. If you do not agree with any part of these Terms and Conditions, please cease using the CDM368 platform immediately.

2 Account Registration

To use CDM368 services in full, you will need to register a valid account. Registration is free and open to Malaysian citizens and permanent residents who meet the following eligibility requirements:

• Be at least 18 years of age at the time of registration.
• Providing truthful, accurate and up-to-date personal information during registration.
• Maintaining an active and reachable phone number and email address.
• Has never had their account terminated by CDM368 for a prior violation
• Registering only one account — multiple account registrations are strictly prohibited.

CDM368 reserves the right to request identity verification documents (KYC) at any time. Documents that may be requested include a copy of your ID, a utility bill as proof of address, or other relevant documents. Failure to submit the requested documents within the specified timeframe may result in temporary account suspension or termination.

3 Deposits and Withdrawals

CDM368 supports a variety of secure and trusted payment methods for the convenience of members in Malaysia. All deposit transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit:

• The minimum deposit is RM 30 per transaction.
• Accepted methods include DuitNow, FPX, Touch 'n Go eWallet, Maybank, CIMB, Public Bank and other major local banks.
• Deposits are typically credited to your CDM368 account within 1 to 5 minutes.
• CDM368 does not charge any processing fees for deposits.
• Deposited funds may only be used for gaming purposes on the CDM368 platform.

Withdrawal:

• The minimum withdrawal amount is RM 50 per request
• Withdrawal requests are processed within 30 minutes to 2 hours on business days
• Members must complete the KYC process before the first withdrawal can be approved.
• The withdrawal method must match the deposit method used by the member.
• CDM368 reserves the right to request additional verification for large withdrawal requests.
• Any withdrawal suspected of being linked to fraudulent activity will be held pending completion of an investigation

4 Bonuses and Promotions

CDM368 offers a wide variety of bonuses and promotions from time to time to reward our loyal members. All bonuses are subject to specific wagering (rollover) requirements that must be met before winnings can be withdrawn.

• The wagering requirements for each bonus will be clearly stated in the relevant promotion terms
• The welcome bonus is only available to new members making their first deposit.
• Cashback and reload bonuses are calculated based on net losses within the specified period.
• CDM368 reserves the right to cancel bonuses if there is evidence of abuse or fraud.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Only one bonus may be active at a time unless otherwise stated.
• Wagering requirements must be completed within the specified validity period; expired bonuses cannot be extended

5 Game Rules

All games offered at CDM368 — including Live Casino, Slots, Sports Betting, and bingo — have their own specific rules. Members are responsible for understanding the rules of each game before placing a bet.

• The outcome of all games is final once a round is completed; no appeals can be made against valid results.
• In the event of a technical disruption during gameplay, CDM368 will review the system logs to determine the status of the bet
• Bets placed during a technical issue may be voided at CDM368's discretion
• All slot games use a Random Number Generator (RNG) that has been verified and audited by an independent party
• Sports betting odds may change before an event begins; confirmed bets will not be affected
• CDM368 reserves the right to void or suspend any wager suspected of being influenced by insider information or fraud.

6 Member Conduct

CDM368 expects all members to interact with the platform and fellow users in a respectful and responsible manner. The following are strictly prohibited on the CDM368 platform:

• Using automation software, bots, or any third-party tools to influence game outcomes
• Colluding with other members to cheat in Live Casino games or poker.
• Registering multiple accounts to gain an unfair advantage in any promotion.
• Using false information or another person's identity during registration or KYC
• Abusing the bonus system in ways inconsistent with the original intent of the promotion
• Engaging in any money laundering activities using the CDM368 platform.
• Threatening, insulting, or harassing support staff or other members on the platform

CDM368 uses advanced detection systems to monitor suspicious activity. Any violation may result in account suspension, funds being frozen and legal action where necessary.

7 Privacy and Personal Data

CDM368 takes your privacy seriously. All personal data collected during registration and use of the platform is stored and processed in accordance with our Privacy Policy, which can be found at Privacy Policy page.

• Your data is used solely for identity verification, transaction processing and platform improvement.
• CDM368 does not sell or share members' personal data with third parties without consent.
• Cookies and tracking technologies are used to enhance the user experience on our platform.
• Members have the right to request access, correction or deletion of their personal data through CDM368 support channels.

8 Account Suspension and Termination

CDM368 reserves the right to suspend or terminate any member's account at any time for the following reasons:

• Violation of any section of these Terms and Conditions
• Evidence or suspicion of fraud, money laundering or other illegal activities.
• Failure to complete the KYC process within the specified timeframe.
• Self-exclusion requests made by the member themselves
• Compliance with instructions from regulatory authorities or applicable law

If your account is suspended for a valid reason, any remaining funds in your account will be held pending completion of the investigation. CDM368 will notify the member of the investigation outcome through their registered communication channel.

Members may also choose to close their own account at any time by contacting the CDM368 support team. Account closure requests will be processed within 3 business days.

9 Platform Liability Limits

CDM368 strives at all times to keep the platform running without interruption. However, we cannot guarantee that the service will be free from technical disruptions, errors or unavoidable downtime.

• CDM368 is not liable for any losses arising from technical disruptions beyond our control.
• We are not responsible for any losses arising from the use of inaccurate information provided by the member.
• CDM368 bears no responsibility for any financial losses incurred during gameplay.
• Any claims against CDM368 must be submitted within 30 days of the date of the relevant incident

10 Responsible Gaming

CDM368 is fully committed to responsible gaming practices. We believe that gaming should be a source of fun and entertainment, not stress or financial hardship.

• Members may set their own deposit limits, loss limits and session time limits through their account settings.
• Temporary cooling-off periods are available for 24 hours, 7 days, or 30 days
• The self-exclusion programme allows members to fully block access for a minimum period of 6 months
• CDM368 provides links to professional help resources for those who need support.

To learn more about the responsible gaming tools and resources we provide, please visit the Responsible Gaming ours.

11 Amendment of Terms and Conditions

CDM368 reserves the right to amend, update or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this page.

It is the member's responsibility to review this page regularly for any changes that have been made. The "Updated" date at the top of this page reflects the date of the most recent revision.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the CDM368 support team through the following channels:

• Live Chat on the CDM368 platform — available 24 hours a day, 7 days a week.
• Support email: [email protected]
• Our typical response time is within 30 minutes for live chat and 2 hours for email.

For frequently asked questions and platform usage guides, you may also refer to the FAQ of ours that is comprehensive.